STORE POLICY

Store Policy

At Chasing Birdies, we’re committed to providing a premium shopping experience that reflects the quality and integrity of our brand. Our Store Policy outlines key information regarding payments, orders, promotions, and privacy.

Payments

We accept all major credit cards, debit cards, and secure payment methods such as PayPal, Apple Pay, and Google Pay.
All transactions are processed securely, and we do not store your payment details.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order is placed, and a separate email with tracking information once it ships.

Order Changes & Cancellations

If you need to update or cancel your order, please contact support@chasingbirdies.com within 12 hours of purchase.
Once an order has shipped, we’re unable to make changes or cancellations.

Pricing & Availability

All prices are listed in USD and are subject to change without notice.
We make every effort to ensure product descriptions, images, and pricing are accurate; however, occasional errors may occur. If a pricing error is identified, we reserve the right to correct it or cancel the order.

Promotions & Discounts

Promotional codes and discounts cannot be combined unless otherwise stated.
All promotional offers are available for a limited time and may be modified or discontinued at any time.

Privacy & Security

Your privacy matters. We collect and use personal information solely to process orders and enhance your shopping experience. We will never sell or share your information with third parties outside of order fulfillment and customer service needs.

Customer Conduct

We reserve the right to refuse service or cancel orders if fraudulent activity or misuse is suspected.

For any questions or concerns, please contact our support team at:
📩 support@chasingbirdies.com